Privacy Policy
At Scarosso, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website, make a purchase, or interact with us in any way.
By using our website or providing us with your information, you consent to the collection and use of information as described in this Privacy Policy. Please read this policy carefully to understand our practices regarding your information and how we will treat it.
Last Updated: June 22, 2023
1. Information We Collect
1.1 Personal Information
When you visit our website, register an account, make a purchase, subscribe to our newsletter, or contact our customer service, we may collect the following types of personal information:
- Name
- Email address
- Phone number
- Shipping and billing addresses
- Payment information (credit card details, which are processed securely through third-party payment processors)
- Account information (username, password)
- Communication preferences
- Demographic information
1.2 Non-Personal Information
We may also collect non-personal information about your interaction with our website, including:
- Browser type and version
- Operating system
- IP address
- Device information
- Pages visited and time spent on our website
- Referring website or source
- Search queries
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Processing and fulfilling your orders
- Delivering products and services to you
- Providing customer support
- Sending order confirmations and shipping notifications
- Processing payments securely
- Improving our website, products, and services
- Personalizing your shopping experience
- Sending marketing communications (if you have consented to receive them)
- Preventing fraud and ensuring the security of our website
- Complying with legal obligations
- Responding to your inquiries and requests
3. Cookies and Similar Technologies
Our website uses cookies and similar technologies to enhance your browsing experience, personalize content and advertisements, analyze website traffic, and understand where our visitors are coming from. Cookies are small text files that are stored on your device when you visit a website.
We use the following types of cookies:
- Essential Cookies: These cookies are necessary for the website to function properly and cannot be disabled in our systems.
- Functional Cookies: These cookies enable the website to provide enhanced functionality and personalization.
- Analytics Cookies: These cookies allow us to analyze how visitors use our website and help us improve its performance and user experience.
- Advertising Cookies: These cookies may be set through our website by our advertising partners and are used to build a profile of your interests and show you relevant advertisements on other websites.
You can manage your cookie preferences through your browser settings. However, please note that disabling certain cookies may affect the functionality of our website.
4. Information Sharing and Disclosure
We may share your personal information with third parties in the following circumstances:
- Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, fulfilling orders, delivering products, providing customer service, sending marketing communications, and conducting analytics.
- Business Partners: We may share your information with business partners for marketing purposes, but only if you have consented to receive such communications.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (such as a court or government agency).
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction.
- Consent: We may share your information with third parties for any other purpose with your explicit consent.
We require third parties with whom we share your information to maintain the confidentiality of your information and to use it only for the purposes for which we disclose it to them.
5. Data Security
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction. These measures include:
- Secure socket layer (SSL) encryption for all data transmitted through our website
- Secure storage of personal information using industry-standard security measures
- Regular security audits and updates
- Restricted access to personal information to authorized personnel only
- Employee training on data protection and security practices
While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security of your information.
6. Your Rights and Choices
Depending on your location and applicable data protection laws, you may have the following rights regarding your personal information:
- The right to access the personal information we hold about you
- The right to correct or update inaccurate personal information
- The right to request deletion of your personal information
- The right to restrict or object to certain processing of your personal information
- The right to data portability
- The right to withdraw consent for processing where we rely on your consent
- The right to lodge a complaint with a data protection authority
To exercise these rights, please contact us at admin@feelvitalglow.com. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review the privacy policies of these websites before providing any personal information to them.
8. Children's Privacy
Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16 without parental consent, we will take steps to delete such information as soon as possible.
9. International Data Transfers
Your personal information may be transferred to and processed in countries outside of your country of residence, including countries that may not have the same level of data protection as your country. When we transfer your information to other countries, we take appropriate measures to ensure that your information is protected in accordance with this Privacy Policy and applicable data protection laws.
10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. We will post the updated Privacy Policy on our website with the revised date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Email: admin@feelvitalglow.com
Scarosso
Via delle Scuole Palatine, 14
00186 Rome, Italy
12. Legal Compliance
This Privacy Policy is designed to comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) for users in the European Economic Area (EEA) and the California Consumer Privacy Act (CCPA) for California residents.
This Privacy Policy applies to the Scarosso website and our online services. It does not apply to information collected through other means or offline activities.